Popular Articles

  1. Q&A about Pilot ChatGPT Service

    What are the main differences between this version and the chatbots provided by poe.com? Poe.com offers a variety of chatbots powered by different models. You can find information about these chatbots in the About section of the website. Our ...
  2. CUHK Qualtrics SSO setup guide

    Go to the survey form you wanted to edit and click “Survey flow” Click “Add a New Element Here” or “Add Below” Select “Authenticator" Change “Authentication Type” to SSO and “SSO Type” to “ Shibboleth ” Click and hold the “Move” button of ...
  3. Extending time for a student in a Blackboard Test

    Scenario A student reported that she encountered issues while she was taking an online test on Blackboard. The teacher would like to grant her extra time during the test. Steps Access the Test's menu and select 'Edit the Test Options'. On th...
  4. Blackboard Quick Start Checklist for Staff Users

    (Please scroll down for Original Course View) Ultra Course View Target audience: Blackboard Course Instructors / TAs / Supporting Staff who are interested in Ultra Course View. Estimated time for going through this checklist: 30 minutes Ab...
  5. Blackboard: CUHK User Management

    Overview  With CUHK User Management tool, Instructors and TA/Support Staff can: Enroll Users Remove Users Change User Role Change User Availability Reminder: Changes made under Blackboard CUHK User Management Tool wil...
  6. CUHK License Transition to “Zoom One for Education (Enterprise Essentials)” on 26 Jan 2024 (Friday) around 9:24am

    Overview On 26 Jan 2024 (Friday) around 9:24am , CUHK Zoom for Education  account transitioned to Zoom One for Education (Enterprise Essentials)  account. With the new license, below plans are assigned the following CUHK computing accounts ...
  7. FeedbackFruits (Pilot)

    Instructors and TA/Support Staff of any Blackboard courses can participate in FeedbackFruits (Pilot) now.     Features Highlight - Group Member Evaluation and Peer Review Group Member Evaluation and Peer Review are the common tools...
  8. Panopto: Make sure upload is completed

    After you have stopped the recording, it requires some time to upload the recording to the Panopto servers for further processing. If you close the Panopto Recorder before it completes the upload, you will see that the recording keeps 'uploading'...
  9. How to Copy or Move Panopto Videos

    To reuse Panopto videos, teachers could consider copying or moving them from a folder to another.  Access Blackboard Course (source course) > Panopto. Then follow the steps below to copy or move the videos: Panopto Support: How to Batch Cop...
  10. Q&As for Teaching Support Staff & TAs on 2020 Aug 7

    Questions and answers New Students Q: How can new students learn about IT services at CUHK and online class arrangement? Answer: New students can refer to ITSC Orientation Video . To learn about eLearning tools at CUHK, they can join our onlin...