Popular Articles

  1. Extending time for a student in a Blackboard Test

    Scenario A student reported that she encountered issues while she was taking an online test on Blackboard. The teacher would like to grant her extra time during the test. Steps Access the Test's menu and select 'Edit the Test Options'. On th...
  2. CUHK Qualtrics SSO setup guide

    Go to the survey form you wanted to edit and click “Survey flow” Click “Add a New Element Here” or “Add Below” Select “Authenticator" Change “Authentication Type” to SSO and “SSO Type” to “ Shibboleth ” Click and hold the “Move” button of ...
  3. Q&As for Teaching Support Staff & TAs on 2020 Aug 7

    Questions and answers New Students Q: How can new students learn about IT services at CUHK and online class arrangement? Answer: New students can refer to ITSC Orientation Video . To learn about eLearning tools at CUHK, they can join our onlin...
  4. Import group members using a csv file

    Ultra Course View Please refer to Blackboard Help:  Import and Export Groups and Members Original Course View You need to have the "Group Codes" of the groups before you can import members into the groups.  Get the group codes u...
  5. How to Copy or Move Panopto Videos

    To reuse Panopto videos, teachers could consider copying or moving them from a folder to another.  Access Blackboard Course (source course) > Panopto. Then follow the steps below to copy or move the videos: Panopto Support: How to Batch Cop...
  6. FeedbackFruits (Pilot)

    Instructors and TA/Support Staff of any Blackboard courses can participate in FeedbackFruits (Pilot) now.     Features Highlight - Group Member Evaluation and Peer Review Group Member Evaluation and Peer Review are the common tools...
  7. Blackboard Quick Start Checklist for Staff Users

    (Please scroll down for Original Course View) Ultra Course View Target audience: Blackboard Course Instructors / TAs / Supporting Staff who are interested in Ultra Course View. Estimated time for going through this checklist: 30 minutes Ab...
  8. Using focus mode in Zoom

    Overview In focus mode, only the host can see participants’ videos (or profile pictures when video is off). Additionally, participant’s screen sharing can only be viewed by the host by default in focus mode. Please go through ‘Prerequisites for ...
  9. CUHK License Transition to “Zoom One for Education (Enterprise Essentials)” on 26 Jan 2024 (Friday) around 9:24am

    Overview On 26 Jan 2024 (Friday) around 9:24am , CUHK Zoom for Education  account transitioned to Zoom One for Education (Enterprise Essentials)  account. With the new license, below plans are assigned the following CUHK computing accounts ...
  10. Panopto Scheduled Recording (in Selected Lecture Theatres)

    Panopto Service Overview Teaching and Learning Video Service @CUHK (currently implemented using Panopto) is a service jointly provided by CLEAR and ITSC. Teachers can record, upload and share videos to students. The access control of those record...