Popular Articles

  1. Using focus mode in Zoom

    Overview In focus mode, only the host can see participants’ videos (or profile pictures when video is off). Additionally, participant’s screen sharing can only be viewed by the host by default in focus mode. Please go through ‘Prerequisites for ...
  2. Import group members using a csv file

    Ultra Course View Please refer to Blackboard Help:  Import and Export Groups and Members Original Course View You need to have the "Group Codes" of the groups before you can import members into the groups.  Get the group codes u...
  3. Panopto: Classroom Recording

    I. Get ready the classroom/LT AV Equipment, and your PowerPoint Make sure you have the password to access AV equipment cabinet in the classroom / lecture theatre (LT).  Access to AV Equipment Cabinet: http://www.avsu.cuhk.edu.hk/ci...
  4. Blackboard: Course Copy

    Overview Instructor and TA/Support Staff can make a full copy of course materials from a source course to an existing destination course. If you would like to copy several items from the source course only, please consider the below method: Bl...
  5. Panopto Scheduled Recording (in Selected Lecture Theatres)

    Panopto Service Overview Teaching and Learning Video Service @CUHK (currently implemented using Panopto) is a service jointly provided by CLEAR and ITSC. Teachers can record, upload and share videos to students. The access control of those record...
  6. Blackboard Orientation for Learners for Original (ITSC-BL-OLE-OL)

    About:  In this course, we will cover the basics of Blackboard Learn so that you know what it is, how to navigate in it, how to use it to complete your course work, and how it will benefit you. You'll also learn tips for course communication, onl...
  7. FeedbackFruits: Blackboard Integration

    Instructors and TA/Support Staff of any Blackboard courses can participate in FeedbackFruits (Pilot) now. For more information, please refer to CUHK EdTech Help: FeedbackFruits (Pilot) Access FeedbackFruits Original Course View: In a cour...
  8. ZOOM Student Resources

    General Information Reimagine Learning and Education Tips for Successful Online Learning@CUHK ZOOM Accessibility Functions (Participants) Join a meeting (Join a test meeting ) Attendee Controls in a Meeting Test Speaker & Micro...
  9. FeedbackFruits: Best Practice for teachers and supporting staff

    Overview FeedbackFruits assignment setup Creating Blackboard Groups for group activities Taking care of Blackboard Student Preview account Choosing the right tool and understanding its options Copying FeedbackFruits assignments Being cautious...
  10. Q&As for IT Support Staff on 2020 Aug 5

    Questions and answers Library Services Q: Is “Reading List” available in Blackboard Courses? Answer: Yes. By default, the link of “Reading List” is available in Blackboard Course Menu. It is shown to students.  Q: Teachers have questions a...