Popular Articles

  1. ZOOM's Scheduling Tracking Fields

    Overview To provide better support and collect data to analyze ZOOM usage at CUHK, scheduling tracking fields have been added starting 2020/21.  Users will see the tracking field when scheduling. Please fill in the scheduling tracking fields wh...
  2. AI Design Assistant

    Requirements Artificial intelligence (AI) Design Assistant is now available to users with Instructor role in Blackboard Learn Ultra courses . What AI Design Assistant can help? The AI Design Assistant helps you build your courses and save...
  3. Blackboard Orientation for Learners (ITSC-BL-BOL)

    This course prepares you to successfully use Blackboard. In this course, we will cover the basics of Blackboard Ultra, so that you know what it is, how to navigate in it, how to use it to complete your course work, and how it will benefit you. Yo...
  4. Extending time for a student in a Blackboard Test

    Scenario A student reported that she encountered issues while she was taking an online test on Blackboard. The teacher would like to grant her extra time during the test. Steps Access the Test's menu and select 'Edit the Test Options'. On th...
  5. Blackboard: Question Bank and Question Pool

    Overview “Randomize Questions” under Test Options randomizes all questions in a test. If teachers would like to randomize part of the questions, they should use question set. You can choose the number of questions from the question set to sho...
  6. Zoom Cloud Recordings

    Introduction You can perform Cloud Recording or Local Recording in Zoom meetings. This article focuses on Cloud recording.  Host and co-host can start a cloud recording.  The recording will start processing after the meeting is ended. O...
  7. CUHK Qualtrics SSO setup guide

    Go to the survey form you wanted to edit and click “Survey flow” Click “Add a New Element Here” or “Add Below” Select “Authenticator" Change “Authentication Type” to SSO and “SSO Type” to “ Shibboleth ” Click and hold the “Move” button of ...
  8. Zoom Reports

    Overview Zoom allows you to review meeting statistics and registration/attendee reports for your meetings.  Hosts can access the reports on https://cuhk.zoom.us > Reports. According to Zoom Help Center: Getting started with reports Recent...
  9. Panopto Archived Videos

    Background To reduce Stored Hours in CUHK’s Panopto Library, videos that are not viewed in 24 months will be archived. Archived videos can be restored then be viewed. The restoration would take no more than 48 hours. Annual archive (2026): 17 ...
  10. Designating alternative hosts

    Overview Alternative hosts can start the meeting on the host's behalf.  Prerequisites and Limitations Please refer to Zoom Help Center: Alternative Host Designating an alternative host Sign in to CUHK Zoom web portal ( https://cuhk.zoom.us...