Blackboard: CUHK User Management

Overview 

With CUHK User Management tool, Instructors and TA/Support Staff can:

• Enroll Users
• Remove Users
• Change User Role
• Change User Availability

Steps (Ultra Course View)

1. Access your course, then proceed to Content > Books & Tools > View course & institution tools. 

2. Then, select  CUHK User Management – LTI.
3. Once you have reached the page of CUHK User Management, you can:
   1. Enroll users: Check the user list on this page and make sure the users are not on the list. Then, click Enroll User and input Staff/Student IDs to add (a) students, (b) instructors and/or (c) TA/Support Staff to your course site. If you need to enroll multiple users, please separate their usernames with comma(s).
   2. Remove users: Select users. Click Remove Users from Course to remove users from your course.
      • When you remove users from a course, the system will delete all associated user data from the course.
      • You cannot remove users added by CUSIS-Blackboard synchronization. Change Available to No using the Pen icon to stop the user(s) from accessing the Blackboard course site.
   3. Change user role / availability: Click the Pen icon to edit the user's role and/or availability if needed.

Steps (Original Course View)

1. Access your course, then proceed to Course Management > Control Panel > Course Tools > CUHK User Management - LTI. 
2. Enroll users: Check the user list on this page and make sure the users are not on the list. Then, click Enroll User and input Staff/Student IDs to add (a) students, (b) instructors and/or (c) TA/Support Staff to your course site. If you need to enroll multiple users, please separate their usernames with comma(s).
3. Remove users: Select users. Click Remove Users from Course to remove users from your course. 
   • When you remove users from a course, the system will delete all associated user data from the course. 
   • You cannot remove users added according to CUSIS information from a Blackboard course site. Update “Available” to “No” using the “Pen” icon to stop the user(s) from accessing the Blackboard course site.
4. Change user role / availability: Click the “Pen” icon to edit the user’s role and availability if needed.

Additional reminder:

• Changes made under Blackboard CUHK User Management Tool will NOT synchronize with / update by CUSIS (e.g., You have enrolled a student in your Blackboard Course during Add/Drop period, the student will still be there even s/he has dropped the course on CUSIS).
• You could submit your requests to elearning@cuhk.edu.hk / ITSC Service Desk (Instructions), especially when you need to add over 10 users to your course site(s). Please make use of this template for batch enrollment.