Popular Articles

  1. Troubleshooting problems signing in Blackboard

    Overview This article provides solutions to the two common problems regarding signing in Blackboard. “Sign On Error” Please note that Blackboard is only available to current CUHK staff and students . If you are an alumnus , you will see...
  2. Points to note for students regarding Blackboard assignment and test submissions

    Preparation Read through the user guides: Ultra Course View (Ultra) Blackboard Help Center: Assessments To upload a file(s) you can either drag and drop files directly into the Submission box, or you can select the paperclip icon from the...
  3. Panopto Instructor Guide

    Overview Teaching and Learning Video Service @CUHK is jointly supported by the Centre for Learning Enhancement And Research (CLEAR) and ITSC. You can use Panopto to share video files to your students for teaching and learning purposes. You can ...
  4. Blackboard: Resubmit an Assessment

    Overview By default, Blackboard assignment allows single attempt. You should go through Assignment Instructions, and Details & Information before submitting your attempts. To learn more about assignment submission: Ultra Course View (Ultra...
  5. Gradescope Overview

    Overview Gradescope is a tool which is particularly useful and popular for Science and Engineering instructors who need students to submit hand-written assignments (e.g. hand write formulas, draw diagrams and charts) It allows for handwritten a...
  6. Access to Blackboard Courses and Panopto Videos

    For students: Instructor and TA/Support Staff can control the availability of their Blackboard courses and Panopto videos.  Students are advised to download all course materials from Blackboard before term-end , if needed.  By default, Pa...
  7. Blackboard Online Test Best Practices for teachers and supporting staff

    Get yourself ready Go through Blackboard Help Center: Assessments and Blackboard Help Center: Grading .  Request a Blackboard sandbox course and testing student account(s) to check questions and options . If you copy a test f...
  8. Qualtrics

    Overview Qualtrics is a survey service widely used by universities around the world to allow their staff and student users to easily create, design and distribute surveys for a variety of teaching, learning nd research needs. ITSC has been prov...
  9. Blackboard's ZOOM Integration

    Overview The Zoom integration provides a convenient one-stop access for both teachers, TAs, support staff, and students. Teachers, TAs and support staff members can schedule, start and manage meetings there. Also, students can join Zoom meetings ...
  10. Using Respondus LockDown Browser (and a Webcam) for Online Exams (for CUHK Teachers)

    Overview Respondus LockDown Browser (LDB) is a custom browser that can lock down test/exam environment within Blackboard . If a Blackboard Test requires LockDown Browser be used, students cannot take the test/exam with a standard web browser. For...