Articles
The Updated Content Editor in Blackboard Learn: Original Experience, Original Course View (2020 Nov)
Overview Blackboard Learn SaaS Continuous Delivery v3900.0.0 (Release to Production 5 November 2020) introduces big updates to the content editor in the Original Course View and the Original experience. This article outlines the keep changes inc...
Troubleshooting problems signing in Blackboard
Overview This article provides solutions to the two common problems regarding signing in Blackboard. “Sign On Error” Please note that Blackboard is only available to current CUHK staff and students. If you are an alumnus, you will see "Si...
Show Hidden Site Menu and Course Menu
If you visit Blackboard on a small screen (i.e. with resolution less than 1024-pixel width), the menu will be collapsed. Click the buttons shown below to expand the site/course menu. Demo video: English https://panopto.cuhk.edu.hk/Panopto/...
Blank Courses, Organizations, and Grades pages in Safari
Please increase the zoom level of your Safari to 100% or higher, to see if the items could be shown. To learn how to increase zoom level, please refer to: Change the font size or zoom level of web pages in Safari If the issue still could not ...
Errors Opening Office Documents on Blackboard with 'Open Office files in the Browser' Enabled in Edge
Microsoft Edge now offers the ability to open office files in the browser using Microsoft's office.com. When this option is enabled, Office documents opened from Blackboard Learn SaaS cause an error. Either an HTTP 404 error appears: Or the Wo...
Blackboard App
In the past Blackboard had two separate mobile apps: the Blackboard App and the Blackboard Instructor App. They have consolidated to a single app for both instructors and students. The user experience will change based on the user’s role within a ...
Access to Blackboard Courses and Panopto Videos
For students: Instructor and TA/Support Staff can control the availability of their Blackboard courses and Panopto videos. Students are advised to download all course materials from Blackboard before term-end , if needed. By default, Pano...