Updated Articles

  1. Zoom Whiteboard and Caption (Dec 2025)

    Date 5 Dec 2025 (Fri) Time  3pm - 4pm Target audience CUHK Staff and Students Agenda Time Topic Activities 15:00-15:05 Welcome & Introduction Brief overview of workshop objectives 15:05-15:15 Zoom ...
  2. Blackboard Learn Ultra End User Training (Nov 2025)

    Training Overview Anthology, service provider of Blackboard, will retire Original Course View on 31 Dec 2026 . In response to the change, for 2025-26 Term 2 to Summer Term (2025R2, 2025R3, 2025R4, 2025S1), Ultra Course View will be the defa...
  3. Blackboard Learning Guide – Getting Started (Ultra Course View)

    Starting from 2025-26 Term 2, Ultra Course View (Ultra) will be used as default for most of the courses. Please read through the information below for better understanding with Ultra.   To gain a firsthand understanding of Ultra Enrol yourse...
  4. VeriGuide Assignment Content Tool in Blackboard

    Setup On the homepage (Content), click on View course & institution tools under Books & Tools . Scroll to the bottom and click on Browse all course tools . Look for Veriguide Assignment Content Tool (Pilot Test) , click on the...
  5. Accessing JoVE via Blackboard Course

    JoVE  is one of the Library subscription. Please refer to the following page for more information: The Chinese University of Hong Kong Library > LibGuides > Molecular Biology > Multimedia Access your course. From Content page > Details & Act...
  6. FeedbackFruits: Blackboard Integration

    Instructors and TA/Support Staff of any Blackboard courses can participate in FeedbackFruits (Pilot) now. For more information, please refer to CUHK EdTech Help: FeedbackFruits (Pilot) Access FeedbackFruits Original Course View: In a cour...
  7. Panopto Recorder shows "Failed to Start Devices"

    During Panopto start up, it may prompt an error message “Starting the device failed. Error: Media Pipeline Failure”. Update Kaspersky database 1. Please go to Kaspersky (on classroom computers, you may need to use Windows's search functi...
  8. Troubleshooting problems signing in Blackboard

    Overview This article provides solutions to the two common problems regarding signing in Blackboard. “Sign On Error” Please note that Blackboard is only available to current CUHK staff and students . If you are an alumnus , you will see...
  9. Create Custom Groups and Import Group Members

    Create a Group Set and Group(s) Access your course > Groups > Import Group Set .   Click Download Group Sets template . Open the .csv file you have just downloaded and fill in the following information: Group Code (Mandatory field):...
  10. Blackboard Quick Start Checklist for Staff Users

    (Please scroll down for Original Course View) Ultra Course View Target audience: Blackboard Course Instructors / TAs / Supporting Staff who are interested in Ultra Course View. Estimated time for going through this checklist: 30 minutes Ab...