Articles
Troubleshooting problems accessing Panopto via Blackboard
Overview The migration to Panopto Cloud on AWS (cuhk.ap.panopto.com) has been completed. Teachers, TAs & Support Staff members are advised to access and check their Panopto folders and videos after the migration. This article lists out four p...
How to log in to Panopto Mobile App
In this article, you will learn how to log in to Panopto's mobile application with your CUHK account. Steps Please check " Supported OS Versions " before installing the app on your device. Download "Panopto" from Google Play or App Store. ...
Panopto videos cannot display in your browser
Some users cannot play Panopto videos as follows: Panopto only supports the latest version of browsers (Panopto Support: Learn About Viewing Requirements ). Please check if your computer has the latest browser(s) installed. Or you could use a...
Panopto Archived Videos
Background To reduce Stored Hours in CUHK’s Panopto Library, videos that are not viewed in 24 months will be archived. Archived videos can be restored then be viewed. The restoration would take no more than 48 hours. Annual archive (2024): 10 Fe...